Emergency Response Guides (US & NA)

Updated December 2024
NFPA’s

Extrication Guides

Azure Dynamics

Acura

Alfa

Audi

BMW

Brightdrop

Buick

Cadillac

Chevrolet

Chrylser

CODA Automotive

CODA Automotive Electric Vehicle ERG

Dodge

Enova Systems

Enova Hybrid School Bus – Emergency Response Guide

Fiat

Emergency Response Guide for Fiat 500e

Fisker Automotive

Fisker Automotive Emergency Response Guide

Ford Motor Company

GMC

Kia Emergency Response Guides

Honda Emergency Response Guides

Hummer

Hyundai Emergency Response Guides

Inifiniti

Jeep

Lexus

Lincoln

Mazda

2022 MX30 Quick Reference Guide

Mercedes-Benz

Mini Cooper

Mitsubishi

2014 i-MiEV Emergency Response Guide

Navistar

Navistar eStar Electric Truck

Nissan Motors

Polestar

Polestar 1 BEV Emergency Response Guide
Polestar 2 BEV Emergency Response Guide
Polestar 3 BEV Emergency Response Guide
Polestar 4 BEV Emergency Response Guide

Rivian

Rolls-Royce

Rolls-Royce Rescue Manual
Rolls-Royce Phantom Coupé (RR 3)
Rolls-Royce Wraith (RR 5)
2016 Rolls-Royce Phantom Drophead Coupé (RR 6)

SMART

Guidelines for Rescue Services Passenger Cars

Subaru

Subaru Crosstrek Hybrid 2020
Subaru Crosstrek Hybrid 2019
2015 Subaru XV Crosstrek Hybrid Emergency Response Guide
2014 XV Crosstrek gasoline-electric hybrid Emergency Response Guide

Tesla Motors

Model S

Model 3

Model X

Model Y

2012-2020 Model S

Older (Telsa)

Toyota Emergency Response and Hybrid Information

Volvo

Volkswagen

Variable Torque Motors

VTM Series 3000 Hybrid Electric System Emergency Response Guide

15 comments

Patrick Bonanno
February 25, 2012 at 11:48 am

Is there an emergency response guide for the Kia Hybrid out yet? If so could you please contact me with it’s whereabouts.. [email protected] Thank you!
- Patrick Bonanno
  March 16, 2012 at 9:23 am
  
  Thanks for posting the Kia Optima ERG
  If you have one for the Porsche Cayenne S hybrid please post along with the New Flyer Diesel Electric Hybrid Bus ERG — again.. thanks in advance!
  - David Stover
    March 18, 2012 at 11:00 am
    
    The Porsche Cayenne S Hybrid uses the same system as the VW Touareg. Twelve volt system disconnects are the same locations-only difference that I have found as of the 2011 Porsche, is the Porsche did not have Hybrid name plates on the rear deck lid. The only ID exterior was on the front fenders for the Porsche
    
    David S. Stover
    Sinclair Community College
    - Patrick Bonanno
      March 29, 2012 at 12:27 pm
      
      David, thanks for the info on the Porsche!
      I’m having a heck of a time finding an ERG for the New Flyer Diesel Electric. If you know of one around please let me know. My email direct is [email protected] Pat B.
StevenM59
July 3, 2012 at 12:30 am

I’ve been trying to convince the local car manufacturers here in australia for months to share this sort of information with local rescue squads and the majority refuse to give this information out due to “the sensitive nature and their data protection guidelines” BUT they are all to willing to sell it. A life come at a price it seems.
- Sophie
  October 23, 2012 at 3:59 pm
  
  Steven, I have even made an app with all the salient information in each of these documents. Please download it and share it with your friends!
  https://itunes.apple.com/app/qrg/id466857863?mt=8
  https://play.google.com/store/apps/details?id=com.naftc.qrg&hl=en
  - Stevenm59
    January 27, 2013 at 10:10 pm
    
    Thanks Sophie the app has is great. I live in county town in Australia and just today we had a MVA where a Nissan Leaf was one of the vehicles involved in an instant I had the information on hand. The hybrid/electric market isn’t that large at the moment but will no doubt increase as as they become more popular. Once again thank you for this great tool. Regards Steve
  - tommie
    February 14, 2013 at 5:58 pm
    
    thank you for the info even though im not a first responder i am how ever a tow truck driver